YOUR PRIVACY IS IMPORTANT TO US
Heritage College is bound by the Australian Privacy Principles (APPs) contained in the Commonwealth Privacy Act (1988) (Cth) – specifically the Privacy Amendment (Enhancing Privacy Protection 2012 (Amending Act). The Privacy Act (1988) is one of many Acts which govern privacy in Australia.
The Australian Privacy Principles cover the collection, use, disclosure and storage of personal information. They allow individuals to access their personal information and have it corrected if it is incorrect.
The School will regularly review and make any amendments to this Policy to reflect changes to new laws, technology changes or changes to the School’s operations and practices.
What kinds of personal information does the School collect
Heritage College collects and holds (but is not limited to) personal information, including sensitive and health information, about:
- Students and parents and/or guardians before, during and after the course of a student’s enrolment at the School. This includes information for unsuccessful applicants for enrolment
- Staff members, volunteers and contractors
- Other individuals or organisations that come into contact with the School.
Why we collect personal information
The main purposes for which we collect, hold, use and disclose personal information include carrying out the day-to-day administration of the School, meeting the School’s legal obligations and fulfilling its duty of care to students and staff.
Students and Parents/Guardians
Students and Parents/Guardians In relation to the personal information of students and parents and/or guardians, the School’s primary purpose of collecting the personal information is to enable the School to provide education to the student and fulfil its duty of care owed to the student. The purpose for which the School uses personal information of students and parents and/or guardians include:
- providing schooling to students;
- correspondence with parents and/or guardians to keep parents and/or guardians informed about matters related to their child’s performance at school;
- publication of newsletters and articles on our website;
- day to day administration;
- looking after a student’s educational, social and medical wellbeing;
- fulfilling its duty of care obligations;
- the collection of debts owed to the School; and
- seeking donations and other fundraising activities for the School.
The School may publish the contact details of parents and/or guardians in a class list and publish images of students and parents and/or guardians in publications, on social media, or in public advertisements.
Staff members, Contractors and Volunteers
In relation to the personal information of prospective and current staff members, contractors and volunteers, the School uses the personal information for purposes including:
- to enable the School to carry out its recruitment functions;
- correspond with the person, provide training and professional development;
- fulfil the terms of any contractual relationship; and
- ensure that the person can perform their duties to facilitate the education of the students.
The School may publish the images of staff, contractors and volunteers in publications, on social media, or in public advertisements.
Development and Marketing
Development and fundraising are important for the future growth and development of Heritage College and are also an important part of ensuring the School continues to be a quality learning environment in which both students and staff thrive. Personal information held by the School may be disclosed to people providing services to the School to assist in the School’s fundraising and marketing.
Collection of Personal Information through the website
Information is automatically collected through your use of the Heritage College website.
We may use temporary (session) cookies or permanent cookies when you access our website. This allows us to recognise your browser and track the web pages you have visited. Cookies are small text files that websites may place on your computer or device. Most often, cookies are used to recognise repeat users of websites and remember user preferences. Cookies are also used to allow the website to track usage behaviour and aggregate data to allow Heritage College to customise a user’s experience on our website.
The information may be used and disclosed by Heritage College for purposes including statistical analysis, and to assist Heritage College to improve the functionality and usability of marketing materials, including the website. You can switch off cookies by adjusting the settings on your web browser.
Opting out: Where an individual has consented to receiving marketing communications from us, consent will remain current until the individual advises us otherwise. However, you can opt out at any time, by:
- Contacting us (either via the contact details provided on the communication received or via the details at the end of this Policy);
- Advising us if you receive a marketing call that you no longer wish to receive these calls; or
- Using the unsubscribe facility that we include in the relevant documentation.
Disclosure of personal information
Heritage College may disclose personal information held about a student or other individual to:
- People providing services to the School, including specialist visiting teachers, consultants, counsellors, sports coaches and other co-curricular;
- Another school or educational institution;
- Recipients of School reports, publications, newsletters and magazines;
- Heritage College Alumni Community and the Heritage College Parent’s Association;
- Medical practitioners, or other health-related professionals;
- Law enforcement agencies;
- Debt collection agencies; and
- Government departments.
Sending Information Overseas
Heritage College will not send personal information about an individual outside Australia without:
- Obtaining the consent of the individual (in some cases this consent will be implied); or
- Otherwise complying with the Australian Privacy Principles or other applicable privacy legislation.
Management and Security of Personal Information
Heritage College staff are required to respect the confidentiality of students’ and parents’ personal information and the privacy of individuals, and take this obligation seriously.
The School has in place reasonable steps to protect the personal information the School holds from misuse, interference and loss, unauthorised access, modification or disclosure by use of various methods.
Heritage College also takes reasonable steps to destroy or de-identify personal information if, in the School’s opinion, it is no longer needed for the purpose for which it was collected.
Access to Personal Information
Under the Commonwealth Privacy Act (and the Health Records Act), an individual has the right to obtain access to any personal information which the School holds about them.
There are some exceptions to this right that are set out in the legislation. To make a request to access any personal information held by Heritage College please contact the Heritage College Administration Office in writing.
Correction of personal information
An individual may advise Heritage College of any perceived inaccuracy in their personal information held by the School. If the individual is able to establish that the information is not accurate, complete and up-to-date, the School will take reasonable steps to correct it. Heritage College will give reasons if it refuses to correct personal information.
Responding to Data Breaches
Responding to data breaches Heritage College will take appropriate, prompt action if we have reasonable grounds to believe that a data breach may have, or is suspected to have occurred. Depending on the type of data breach, this may include a review of our internal security procedures, taking remedial internal action, notifying affected individuals and the Office of the Australian Information Commissioner (OAIC). If we are unable to notify individuals, we will publish a statement on our website and take reasonable steps to publicise the contents of this statement.
Enquiries & Complaints
If you would like further information about the way in which the School manages the personal information it holds, or wish to complain that you believe the School may have breached the Australian Privacy Principles, please contact the:
66 Starling Road
Telephone: +61 (0)3 9796 0100
The School will investigate any complaint and will notify you of the making of a decision in relation to your complaint as soon as is practicable after it has been made.
Further information on the Privacy Legislation is available on www.oaic.gov.au or by contacting:
Office of the Australian Information Commissioner
GPO Box 5218
SYDNEY NSW 2001
Privacy Hotline 1300 363 992